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Pharmaceutical Conference

Pharmaceutical Conference

The Brief

ID were engaged to organise and operate a 5 day residential conference for 120 guests. Whilst there were no stand out challenges in the preplanning of this event, however some of the events that happened at conference threw some curve balls our way….

The Results

A few problems arose which were quickly dealt with by the Account Manager, including:

  • Making herself available before 6am to sort out travel arrangements for a staff member having to leave conference early – within an hour the individual had a flight and was on a bus to the airport.
  • We had to turn over a completely new teambuilding session with 2 hours notice due to rain.
  • We organsied a bus within 30mins when rain threatened to ruin the walk to the awards night venue.
  • Then to top it all off we had the flight cancellation nightmare – “the work Laura did to get us all home on Friday, and level of composure our Account Manager maintained during a very stressful time was unbelievable.”

Testimonial


“Laura did an outstanding job managing our conference last week, she is such an asset to your team and is well loved by the team here.  Her calm and ‘not a problem’ approach has always made her so easy to work with.  I also love the fact that she knows almost all of our team by name which always amazes people considering she only sees them twice a year.  She had more challenges than usual with our conference this year. Within a week a conference that was feeling like a complete mess, felt completely on track.  She really is a wonder.”